Privacy Policy

1. Information We Collect

Account Information

• Email address
• Name (when provided)
• Feedback and support messages
• How you found us, saved once when your account is created: the first page you visited, the site that sent you (just its name, like youtube.com) and any campaign label in the link. We use it to see which pages and channels bring creators who stay, never to follow you anywhere else.

If You Ask Us to Keep You Posted

The free tools on this site need no account, and what you type into them is not tied to you. Separately, some of those pages have a box where you can give us your email address to hear about new tools. That is the only thing on those pages that stores anything about you, and only if you fill it in.

• Your email address
• Your name, only if a form asks for one and you give it
• Which page you signed up from, so we know which tools people care about
• A record that you opted in, and when

We use it to email you about LaunchLens. We do not sell it or hand it to anyone else to market to you. Every email has an unsubscribe, and you can email support@launchlens.tech to be removed at any time, whether or not you ever made an account.

YouTube Data

• Video metadata (titles, descriptions, tags, view counts)
• Video transcripts and captions
• Channel information (name, subscriber count)
• YouTube OAuth tokens, held in our database on Google Cloud, which encrypts stored data at rest

Usage Information

• IP address
• Browser type and version
• Device information
• Analytics data (page views, feature usage)
• Timestamps of actions

1.5 Google User Data

When you connect your YouTube account through Google OAuth, we collect:

YouTube Channel Information

• Channel ID, name, and description
• Subscriber count and channel statistics
• Channel branding and profile information

Video Data

• Video titles, descriptions, and tags
• Video transcripts and closed captions
• View counts, upload dates, and engagement metrics
• Thumbnail images and video metadata

Google Account Information

• Email address and display name
• Google profile information
• OAuth access and refresh tokens (encrypted)

1.6 The LaunchLens Chrome Extension

The LaunchLens extension works on youtube.com and studio.youtube.com. It uses your LaunchLens account, and it sends data only to our own servers at app.launchlens.tech, and to Google's sign-in service (Firebase Authentication) to keep you signed in.

What it sends to LaunchLens

• Your LaunchLens sign-in session, so the extension knows which account you are
• The IDs of the YouTube videos shown on the pages you open, so we can look up their public view counts and show views per hour and outlier scores
• The title and thumbnail of a video you choose to remake, analyze, save or run Make it mine on, along with anything you type or attach for it
• When you search on YouTube: your search term, and counts of the title patterns on that results page, to power the search insights
• The channels you choose to track and the videos you choose to save
• Your own videos in YouTube Studio, to flag fixable problems like cut-off titles or broken links
• If you right-click a YouTube thumbnail or link on any site and pick Send to LaunchLens, that one link
• Counts of which extension features you use

What it keeps in your browser

• Your sign-in session and settings
• Short-lived copies of your tracked channels, saved videos and plan, so pages load fast

What it does not do

• It does not read pages outside YouTube and LaunchLens
• It does not record your browsing history, keystrokes or passwords
• It does not sell your data or use it for advertising
• It does not run code downloaded from anywhere; everything it runs ships inside the extension

The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements. Uninstalling the extension removes everything it kept in your browser. To delete what it sent to us, delete your LaunchLens account or email support@launchlens.tech.

2. How We Use Your Information

We use your information to:

• Generate optimized metadata (titles, descriptions, tags) for your YouTube videos
• Provide, maintain, and improve LaunchLens functionality
• Respond to your support requests and feedback
• Send service updates and product announcements (if you've opted in)
• Analyze usage patterns to improve user experience
• Comply with legal obligations
• Detect and prevent fraud or abuse

3. Third-Party Services

We work with trusted third-party services to provide LaunchLens. These partners are bound by data protection agreements and process data only as instructed by us:

Google User Data Sharing Disclosure

We share Google user data with the following third-party services:

3.5 Cookies and Tracking

We use a small number of cookies and similar browser storage. There are two kinds and no others:

We ask first. None of the analytics cookies are set until you say yes to them. If you decline, or you simply never answer, Google Analytics and Clarity are never loaded at all, and the only thing we count is an anonymous page view: no cookie, nothing stored on your device, no recording, and nothing that follows you from one visit to the next. Only the sign-in cookies run either way, because the product cannot keep you logged in without them.

What we do not do. We do not use advertising cookies, we do not run third-party ad trackers, and we do not let anyone use this data to follow you around other websites.

Changing your mind. Your browser can block or clear cookies at any time, which also clears the answer you gave us and means we will ask again. If you want us to leave you out of analytics entirely, email support@launchlens.tech and we will do it.

4. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of all personal data we have about you by contacting support@launchlens.tech.

Correction

You can update your information through your account settings or by contacting us.

Deletion

You can ask us to delete your account and your data at any time by emailing support@launchlens.tech. We handle these by hand right now, and we will confirm to you when it is done, within 30 days. Some records may be kept where the law requires it, for example billing records.

Revoke YouTube Access

You can revoke LaunchLens's access to your YouTube account at any time through your Google Account permissions.

Opt-Out

You can unsubscribe from marketing emails using the link in any email, or by contacting us. If you want us to stop including you in product analytics, email support@launchlens.tech and we will handle it.

5. Data Retention and Security

Retention

• Account data: Kept until your account is deleted
• Images you generate: On the free plan, removed from our cloud storage after 90 days. On a paid plan, kept while your account is open
• Video files you upload for editing: Removed after 7 days
• Support messages: Kept for up to 2 years
• Analytics data: Kept for up to 1 year

Generated Content

We retain copies of the images you generate with LaunchLens, including on the free plan, and use them internally to operate and improve the service (for example, understanding what kinds of thumbnails creators make and improving our generation quality). We do not share your generated images with other users unless you explicitly opt a specific image into the template pool.

Credit rewards for template opt-ins (financial incentive disclosure). When you opt an image into the template pool, we may reward you with LaunchLens credits (currently 10 credits per accepted image, capped at 5 rewarded opt-ins per month). The value of this incentive reflects the value the contributed image provides to the template library. You can stop opting in at any time; opting in or out never changes the price of your plan.

Google User Data Retention

• OAuth tokens: Retained until you disconnect your Google account
• YouTube data we cache to avoid re-fetching (titles, transcripts, channel info): up to one year, refreshed when you next work on that video rather than deleted on a timer
• Uploads and generated images: Stored in Google Cloud, and retained as described under Generated content above
• Account information: Retained until account deletion

Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers with physical security

While we strive to protect your information, no method of transmission over the internet is 100% secure.

If something goes wrong

If we discover a breach that affects your personal information, we will investigate it straight away, do what we can to contain it, and notify the relevant authorities without undue delay and no later than 72 hours after we become aware of it, where the law requires that.

We will also tell you directly and promptly if your data was involved and there is a real risk to you. That notice will say what happened, what data was affected, what we have done about it, and what we suggest you do. We would rather tell you ourselves than have you read about it somewhere else.

6. Children's Privacy

LaunchLens is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. For significant changes, we may also notify you by email.

9. Contact Us

10. Google API Services Compliance

LaunchLens's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We:

• Only request the minimum scopes necessary for functionality
• Do not sell or share Google user data with third parties for advertising
• Use Google user data solely for providing and improving LaunchLens services
• Maintain appropriate security measures for Google user data
• Provide users control over their Google account connections

You can revoke LaunchLens's access to your Google account at any time through your Google Account permissions at https://myaccount.google.com/permissions.